WoS SCIE Q1Scopus Q1SCImago #480CAS 1区Top JournalHybrid

Journal of Service Management

Country: United Kingdom•WoS SCIE Quartile: Q1•Scopus SJR: 3.759•SCImago Rank: #480•Identifier (ISSN):1757-5818(Print)/1757-5826(Online)•Articles / Year: 29•Estimated Publication Fee (APC): $4,099 USD

Clarivate JCR Index Advisory: Active (SSCI)

Clarivate IF (2026)Q1

8.5

↑ +0.6

Leading citation impact metric from Clarivate Journal Citation Reports

JCR Release Date: 2026-06-17

H-Index (Hirsch Index)

106

106 papers with at least that number of citations each

WoS: SCIE / JCRTop Tier

Self-Citation Rate10.3%

Safe Level (< 15%)Warning Level (> 20%)

Self-citation below 15% indicates strong scholarly independence.

Volume & Open AccessHybrid

29articles/year

28.97% Gold OA•96.43% Original Research

State Council for Professorship (HĐGSNN) Scoring

Quyết định số 26/QĐ-HĐGSNN ngày 11/7/2025 (Mục quốc tế)

3.00pts

Latest Max Score

Estimated (Dec 26)

Scoring Basis: WoS Q1 có IF ≥ 5.0(IF: 8.5)

HĐGSNN Score History

By article publication year

Year	Max Score	Evaluation Details	Source
2026	3.00đ	WoS Q1 có IF ≥ 5.0(IF: 8.5)	🔵 Computed
2025	3.00đ	WoS Q1 có IF ≥ 5.0(IF: 7.9)	🔵 Computed
2024	3.00đ	WoS Q1 có IF ≥ 5.0(IF: 7.8)	🔵 Computed
2023	3.00đ	WoS Q1 có IF ≥ 5.0(IF: 10.6)	🔵 Computed
2022	3.00đ	WoS Q1 có IF ≥ 5.0(IF: 9.45)	🔵 Computed

Note: Domestic journal scores are officially collected from annual HĐGSNN decisions across councils. International journal scores are dynamically computed according to Decision 26/QĐ-HĐGSNN based on quartile and citation metrics in the publication year.

Aims & Scope

Journal of Service Management is a leading international peer-reviewed journal publishing original research, clinical updates, and reviews indexed in Clarivate Web of Science (SCIE) with Q1 quartile ranking.

Topics Covered (Recognized by AI)

Business92.8%Economics89.2%Marketing88.9%Computer science78.9%Political science77.2%Law71.7%Psychology71%Economy70.8%Service (business)70.5%Sociology62.3%Social psychology59.9%Social science56.1%Mathematics55.4%Anthropology49.2%Statistics48.5%Philosophy47.9%Qualitative research46.7%Creativity45.8%Originality45.1%Knowledge management43.9%Machine learning41.2%Biology38.1%Epistemology37%Management34.3%Value (mathematics)33.3%Engineering29.7%Geography28.5%Archaeology25.6%History25.6%Public relations22.8%Geology22.8%Paleontology21.8%World Wide Web21.6%Artificial intelligence20.8%Context (archaeology)20.1%

Primary Research Areas

Management

NLM PubMed Catalog SCImago Profile

SCImago & Scopus Journal Intelligence

Global SCImago ranking, SJR prestige index, Scopus coverage, and societal policy impact

Rank #480Scopus Q1SCImago Profile

Scopus Coverage:2009-2026

•

Scopus Broad Areas:Business, Management and Accounting

Scopus Citation Rank (SJR)Q1

3.759

Weighted prestige citation metric per document indexed in the Scopus database.

Tứ phân vị: Scopus Q1

Scopus H-Index (2025)

106

Measures cumulative publication volume and citation impact.

Scopus Database Indexed (2025)

Citations / Doc (2 years)

12.83

Average citations received per document published in the 2-year window.

2-Year Citation Window

Estimated Publication Fee (APC)

$4,099 USD

Estimated Article Processing Charge for Open Access publication.

Chi phí ước tính / bài báo

Scopus 3-Year Publication & Citation Window

3-Year Citations2,040

3-Year Documents134

Citable Documents128

Aggregated from Scopus database across the 3-year SJR evaluation window.

Societal Impact & Inclusivity (SCImago)

Policy Citations (Overton)0

Citations in government and international policy documents

Female Author Rate47.9%

Percentage of female authors published in the journal

Real-world societal policy reach and author gender diversity tracked by SCImago.

Scopus Subject Categories

Business, Management and Accounting (miscellaneous)Q1

Strategy and ManagementQ1

Tourism, Leisure and Hospitality ManagementQ1

Chinese Academy of Sciences (CAS) Classification

Major / minor zone classification and CAS Early Warning List history

Major Category (Broad Field):

1区 (Zone 1)Management

Minor Category (Specific Field):

1区MANAGEMENT

CAS Early Warning List History:

Updated annually: 2020 – 2024

2020

Not warned

2021

Not warned

2022

Not warned

2023

Not warned

2024

Not warned

Publishing & Editorial Information

Detailed publisher, peer-review turnaround, and publication cycle specifications

Publisher Review Speed

Updating

Average time to first editorial decision

Online Publication Speed

Updating

Time from acceptance to online publication

Official Acceptance Rate

Updating

Manuscript acceptance rate confirmed by the publisher

Open Access Model

Hybrid

OA publishing option or traditional subscription

Publisher

Emerald

Publication Language

English

Frequency

Periodic

Indexing & Databases

SSCIScopusPubMed

WoS Categories & Quartiles

Detailed JCR / JCI category rankings and quartile breakdown from Clarivate

Clarivate JCR & JCI

Category	Index	Rank	Quartile
MANAGEMENT	JCRSSCI	36/426	Q1
MANAGEMENT	JCISSCI	43/426	Q1

Annual Historical Statistics & Publications

Track annual publication volume, total citations, and Impact Factor evolution

12 year

Year	Impact Factor	Articles / Year	Total Citations
2026	—	33	29
2025	7.9	44	262
2024	7.8	41	710
2023	10.6	33	1,156
2022	9.45	59	2,656
2021	—	29	2,344
2020	—	76	6,573
2019	—	35	3,434
2018	—	43	6,437
2017	—	45	2,872
2016	—	38	2,301
2015	—	38	3,181