International Journal of Services and Operations Management
Leading citation impact metric from Clarivate Journal Citation Reports
38 papers with at least that number of citations each
Aims & Scope
Globalisation of market and operations places tremendous pressure on productive management of services and manufacturing enterprises. Services are increasingly important in today's developed economies. Nevertheless, manufacturing plays a major role in national economies and is essential for the survival of service organisations. Considering the globalisation of services and manufacturing, a journal focusing on global perspective of operations management is of paramount importance. IJSOM focuses on new strategies, techniques and technologies for improving productivity and quality in both manufacturing and services. Topics covered include: • Operations strategy in services/manufacturing, SMEs • Designing service/manufacturing enterprises, virtual enterprises • Value chain perspectives • Service blue printing • Service delivery process, performance measures/metrics • Managing capacity • Managing and measuring quality • Information technology, MRP, ERP • Human resources • Production planning and control, scheduling, JIT • Lean/agile production • Supply chain/inventory management • Product and process design • E-commerce and operations • Location and facility planning
SCImago & Scopus Journal Intelligence
Global SCImago ranking, SJR prestige index, Scopus coverage, and societal policy impact
Weighted prestige citation metric per document indexed in the Scopus database.
Measures cumulative publication volume and citation impact.
Average citations received per document published in the 2-year window.
Estimated Article Processing Charge for Open Access publication.
Scopus 3-Year Publication & Citation Window
Aggregated from Scopus database across the 3-year SJR evaluation window.
Societal Impact & Inclusivity (SCImago)
Citations in government and international policy documents
Percentage of female authors published in the journal
Real-world societal policy reach and author gender diversity tracked by SCImago.
Scopus Subject Categories
Chinese Academy of Sciences (CAS) Classification
Major / minor zone classification and CAS Early Warning List history
Publishing & Editorial Information
Detailed publisher, peer-review turnaround, and publication cycle specifications
WoS Categories & Quartiles
Detailed JCR / JCI category rankings and quartile breakdown from Clarivate
No WoS category details available for this journal.
Annual Historical Statistics & Publications
Track annual publication volume, total citations, and Impact Factor evolution
| Year | Impact Factor | Articles / Year | Total Citations |
|---|---|---|---|
| 2026 | — | 54 | 4 |
| 2025 | — | 170 | 21 |
| 2024 | — | 136 | 54 |
| 2023 | 0 | 171 | 129 |
| 2022 | — | 144 | 210 |
| 2021 | — | 179 | 254 |
| 2020 | — | 239 | 433 |
| 2019 | — | 198 | 479 |
| 2018 | — | 154 | 501 |
| 2017 | — | 153 | 554 |
| 2016 | — | 103 | 736 |
| 2015 | — | 74 | 720 |
Journal Metrics & Citation Visualizations
Impact Factor Trend (2018–2024)
Clarivate IF trend for International Journal of Services and Operations Management
Total Cites vs Self-Cites
Evaluation of scholarly independence and citation reach
Citations per Document
Citation metric windows across 2, 3, and 4 years
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